Repair service and returns
Repair notes Germany
Repair notes
Would you like to have your product checked and repaired by our service team? Please fill out the repair note and enclose it with the shipment. Repairs under warranty can only be requested through your dealer. Please be sure to enclose the invoice or warranty card.
- Repair note Kerbl Germany/International [PDF]
- Repair note hippomed AirOne / AirOne Flex [PDF]
- Complaint questionnaire for automatic chicken doors [PDF]
Return notes for retailers
Would you like to return goods to us after consulting your responsible clerk? Please use the following return note.
Label for returning lithium-ion batteries subject to labelling requirements
Download Dangerous Goods Label Battery UN3090 [PDF]
UN3090: Lithium metal batteries individually packaged, e.g. 9V button cell battery
Download Gefahrgut-Label-Batterie UN3091 [PDF]
UN3091: Lithium metal batteries with or in equipment, e.g. large animal thermometers
Download Dangerous Goods Label Battery UN3480 [PDF]
UN3480: Lithium-ion batteries individually packaged, e.g. rechargeable batteries for clippers
Download Dangerous Goods Label Battery UN3481 [PDF]
UN3481: Lithium-ion batteries with or in equipment, e.g. clippers such as FarmClipper, cordless tooth grinders, trailer cameras
Pick up notes for batteries:
Since 2021, pick-up registrations for REBAT need to be made via the following online portal: :
https://portal.ccrsystems.com/login/login.aspx
(If you need an account to access the portal, please request it by sending an e-mail to "Email address is loading."). Orders via fax (REBAT pick-up order) can unfortunately no longer be used.